Frequently asked questions by our guests
How does hotel access work?
It’s extremely simple. After booking, you’ll receive a digital code on your smartphone. Just enter the code or use the app to unlock the main entrance and your room door.
No keys to pick up or lose, giving you total 24/7 freedom.
What if I have issues with the technology or my code?
Don’t worry, you’re never on your own. Even though our hotel is smart, our team is always on hand. You’ll find a dedicated support number to call or message us at any time we can resolve everything remotely in just a few seconds.
Can I adjust the room temperature?
Absolutely. Every room is equipped with an intuitive touch panel so you can set the climate and lighting just the way you like. Technology here is designed to be easy and effortless.
How far is the hotel from Fidenza Village?
It’s just a 5-minute drive or transfer away. We are the ideal base if you want to combine a shopping spree with the comfort of staying in Fidenza’s historic town center.
Is there private parking?
Yes, the hotel has dedicated parking right next to the property. You can conveniently drive right up to the entrance, drop off your luggage, and park with total peace of mind.
How do I get here from the train station?
Fidenza Railway Station is less than a 10-minute walk away. It’s an easy stroll through the pedestrian town center directly to Piazza Pezzana.
Is breakfast included?
It depends on the rate you choose, but you can always add it to your stay. We serve a daily selection of fresh sweet and savory options in our dedicated breakfast room.
Can I leave my luggage after check-out?
Yes, we offer free luggage storage. You can leave your bags with us and enjoy your final hours of shopping or sightseeing hands-free.
Do you offer special rates for business travelers?
Yes, we offer corporate rates and simplified solutions for companies and frequent business travelers. Contact us via email to learn more.